Shipping & Return Policy Shipping Policy
Thank you for shopping with us! We aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below:
Processing Time: All orders are processed within 24-48 business hours.
Shipping Methods: We offer a range of shipping options to meet your needs. Shipping times vary depending on the location of the customer, it can take 5-15 business days to deliver goods depending on the location of the customer.
Shipping Costs: Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
Delivery Delays: While we strive to deliver on time, occasional delays may occur due to weather, customs processing, or other factors beyond our control.
Return Policy
We hope youre happy with your purchase! However, please note that we do not accept returns on products once they have been delivered. If you need to return an item for any reason, the following applies:
No Refund for Returned Goods: If goods are returned, we will not refund any convenience fees, surcharges, or prepaid amounts. This includes any charges incurred by us from delivery companies.
COD Orders: In the case of a returned Cash on Delivery (COD) order, the customer will be required to place a prepaid order in order to have the same order dispatched again. We will not re-ship COD orders without advance payment.
Non-Refundable Fees: The convenience and surcharge fees are non-refundable, as these are paid to third-party delivery companies, which we are also charged by.
We appreciate your understanding and encourage you to contact us if you have any questions or concerns regarding your order.
